Privacy Policy
Last Updated: 21 March 2026

At TCS Advisory and Compliance Services (Pty) Ltd, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information in accordance with the Protection of Personal Information Act (POPIA) and applicable data protection laws.

1. Information We Collect

We may collect and process the following personal information:

  • Full name
  • Email address
  • Contact number
  • Business or financial information (where applicable)
  • Any information submitted through forms, consultations, or enquiries

2. How We Use Your Information

TCS Advisory and Compliance Services (Pty) Ltd uses your information to:

  • Contact you regarding our products and services
  • Respond to enquiries and provide consultations
  • Deliver tax, compliance, and advisory services
  • Administer your account and manage client relationships
  • Improve our services and overall user experience

3. Legal Basis for Processing (Legitimate Interest & Consent)

We process your personal information based on:

  • Legitimate interest – to communicate with you about our services and respond to your enquiries
  • Consent – where you have explicitly agreed to receive marketing communications or allowed us to process your data

You may withdraw your consent or unsubscribe from communications at any time.

4. Marketing Communication & Consent

From time to time, we may contact you about:

  • Our services
  • Industry insights
  • Relevant updates or offers

This will only occur if you have provided consent by selecting your preferred communication method.

You can unsubscribe at any time by:

  • Clicking the unsubscribe link in our emails
  • Contacting us directly

5. Data Processing and Storage

By submitting your information through our website:

  • You consent to TCS Advisory and Compliance Services (Pty) Ltd storing and processing your personal data
  • Your information will be used to provide the requested services or content
  • Your data is securely stored using trusted platforms such as HubSpot

6. Sharing of Information

We do not sell your personal information.

Your data may only be shared with:

  • Trusted service providers (e.g. CRM and marketing platforms like HubSpot)
  • Regulatory authorities where required by law

All third parties are obligated to maintain confidentiality and protect your data.

7. Cookies and Tracking Technologies

Our website may use cookies and tracking technologies, including:

  • HubSpot tracking tools
  • Google Ads tracking

These tools help us:

  • Understand user behaviour
  • Improve marketing performance
  • Optimise your experience

8. Data Security

We take appropriate technical and organisational measures to protect your personal information from:

  • Unauthorised access
  • Loss or misuse
  • Data breaches

9. Your Rights

Under POPIA, you have the right to:

  • Access your personal information
  • Request correction or deletion
  • Withdraw consent at any time
  • Object to processing of your data

10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

TCS Advisory and Compliance Services (Pty) Ltd
Email: info@taxcs.co.za
Phone: +27 (0) 11 658 0027